Every field operation today runs on more tech than it did five years ago. What once meant one rugged tablet per supervisor has evolved into entire connected fleets equipped with Getac tablets, Panasonic Toughbooks, and Zebra Smartphones each carrying sensitive data, custom software, and safety-critical apps.
For IT teams managing devices scattered across remote mine sites, regional depots, and construction zones, keeping everything secure, up-to-date, and online has become one of the hardest jobs in digital operations.
That’s why organisations are increasingly turning to SOTI, the mobility platform built to simplify and secure enterprise device management. With SOTI MobiControl, every device, from mobile devises in a haul truck to a barcode scanner in a warehouse, can be managed, supported, and secured remotely from a single console
So, what exactly is SOTI, and why are Australian field teams adopting it faster than ever?
What Is SOTI MobiControl (MDM)?
SOTI MobiControl is an enterprise-grade mobile device management (MDM) solution designed to give businesses total control over their mobile operations. It allows IT teams to monitor, secure, and maintain every device used by employees in the field, from smartphones and tablets to rugged laptops and IoT devices.
Through a single dashboard, administrators can push software updates, lock down access, locate missing devices, and even take remote control of screens to provide live support. This is particularly valuable in industries where downtime means lost productivity, such as mining, transport, construction, and emergency services.
Unlike other MDM tools, SOTI MobiControl has been built with the realities of remote Australian work in mind. It performs consistently across weak or patchy connections, supports multiple operating systems, and provides reliable remote troubleshooting no matter where the device is located.
When paired with durable field hardware like Getac rugged tablets or Panasonic Toughbook laptops, SOTI creates a complete ecosystem of connected mobility that works as hard as your team does.
Why Australian Field Teams Are Turning to SOTI
Field operations across Australia are evolving rapidly. As teams rely more heavily on connected devices to capture data and communicate, they also face challenges like connectivity black spots, harsh conditions, and security threats.
Here’s why field-based industries are increasingly choosing SOTI MobiControl to overcome those hurdles.
1. Remote Support That Reduces Downtime
When a device stops working in the field, it doesn’t just slow a worker down, it can disrupt entire operations. Traditionally, that meant shipping the device back to headquarters or sending out an IT technician.
SOTI MobiControl changes that. It allows IT staff to remotely connect to any enrolled device, view its screen, identify the issue, and fix it immediately. Whether the problem is a crashed app, a software glitch, or a connectivity fault, the fix can happen from anywhere.
For field teams using rugged Android tablets, this level of remote assistance means less downtime, fewer site visits, and faster problem resolution.
2. Stronger Device Security and Compliance
Devices in the field are exposed to security threats daily. They hold valuable company data, connect to open networks, and are at risk of being lost or stolen.
With SOTI MDM, organisations can enforce robust security policies—like password protection, app restrictions, encryption, and remote data wipe. Administrators can also set geofencing rules that limit device functionality to approved worksites.
For industries like mining and government contracting, these controls ensure sensitive data stays protected and compliance requirements are always met, even far from the office.
3. Fast and Scalable Deployment
Rolling out hundreds of devices to field workers can be a logistical nightmare. SOTI MobiControl’s zero-touch enrolment process automates configuration and deployment.
Devices are shipped preloaded with security settings, apps, and system policies. As soon as they’re turned on, they connect to the organisation’s SOTI environment and become fully operational within minutes.
This saves hours of manual setup per device and guarantees every unit is configured consistently. For large companies deploying rugged devices across multiple regions, this efficiency is invaluable.
4. Real-Time Visibility Across the Fleet
SOTI MobiControl gives IT managers a live overview of every device in the field. From one console, they can track which devices are online, check battery levels, identify errors, and view exact GPS locations.
If a device in the Pilbara goes offline or a scanner stops syncing at a depot, the system raises an alert. This immediate visibility allows teams to act before small problems escalate and ensures that operations continue smoothly.
5. Built for Rugged and Specialised Devices
Unlike many generic MDM platforms, SOTI MobiControl is compatible with the rugged and industrial devices that Australian industries rely on.
Whether you’re managing a Getac V120 fully rugged laptop, a Panasonic Toughbook FZ-G2 tablet, or a Zebra handheld scanner, SOTI allows IT teams to apply policies, push updates, and track usage through one central system.
It can also manage connected accessories like label printers and IoT sensors, which are increasingly used in logistics and warehousing. With all assets under one management platform, businesses reduce fragmentation and gain control of their full device ecosystem.
6. Reliable Performance in Harsh Environments
Australia’s harsh conditions can push both workers and technology to their limits. SOTI MobiControl is designed to keep devices functioning even when connectivity is unstable or nonexistent.
The system queues updates and syncs them automatically once a connection is re-established. This reliability ensures that critical information collected in the field, such as inspection reports or job data, is never lost.
It’s a solution built for real-world Australian conditions, from remote mining operations to regional delivery routes.
7. Centralised Control for Growing Teams
As organisations grow, managing devices across multiple departments and regions can quickly get out of hand. SOTI consolidates all device management tasks into one intuitive dashboard.
Administrators can monitor performance, enforce policies, generate usage reports, and plan hardware refreshes—all in one place. This centralisation simplifies IT workflows, improves consistency, and allows teams to scale confidently.
SOTI in the Australian Context
In Australia, field teams operate in some of the most challenging environments on earth. Mine sites, regional highways, and agricultural operations can stretch across vast distances, often with limited connectivity.
That’s why SOTI’s reliability, remote access, and compatibility with rugged hardware make it especially relevant here. Roaming Technologies has seen a sharp rise in organisations requesting SOTI Australia deployments as part of broader digital transformation strategies, particularly those looking to integrate mobile workforce enablement and data security.
By combining rugged devices with SOTI’s MDM platform, Australian businesses gain a future-proof mobility solution that minimises downtime and keeps field operations running smoothly.
Final Thoughts
From rugged tablets in open-cut mines to smart handhelds in transport fleets, Australia’s field teams are relying more than ever on connected devices to stay productive. But as operations become more mobile, managing and protecting those devices becomes more complex.
That’s where SOTI MobiControl stands out—it gives businesses complete visibility, control, and security across every device in the field.
At Roaming Technologies, we help organisations deploy and integrate SOTI solutions alongside the latest rugged technology to keep their workforce connected wherever they operate.
If you’re ready to improve mobility management across your field operations, get in touch with the Roaming Technologies team to learn how SOTI MDM can help your business work smarter, safer, and more efficiently.
FAQs
What does SOTI stand for?
SOTI stands for Soft Object Technologies Incorporated. Founded in 1995, the company is best known for its innovative approach to enterprise mobility management (EMM) and mobile device management (MDM). Today, “SOTI” is used as a brand name synonymous with secure, intelligent mobility solutions for global industries.
How much does SOTI MobiControl cost?
The cost of SOTI MobiControl depends on the number of devices, deployment model, and support requirements. Pricing is typically based on an annual per-device license. To receive an accurate quote for your fleet, contact Roaming Technologies for an assessment of your setup, business size, and industry needs.
Can SOTI MobiControl work without internet access?
Yes. Devices managed under SOTI MDM continue to operate normally even if the internet connection drops out. Any changes or updates made through the SOTI console are queued and applied automatically when the device reconnects. This feature is critical for remote field teams working in areas with limited connectivity.
What are the benefits of using SOTI in Australia?
SOTI Australia provides localised support, compliance alignment, and direct integration with Australian business networks. Combined with Roaming Technologies’ rugged hardware and field support services, it offers a complete mobility solution tailored to harsh Australian environments and large-scale field operations
How to disable SOTI MobiControl?
If you’re wondering how to disable SOTI MobiControl, the process depends on your access level. On corporate-managed devices, you’ll need administrative credentials to unenrol the device through the SOTI MobiControl console. Once unenrolled, the device is no longer connected to the company’s MDM system.
End-users typically can’t disable SOTI MobiControl manually through the device settings for security reasons. If you’re using a company-issued device, contact your IT administrator to have it safely removed from the management platform.