The RugGear RG380 provides enterprise fleets and regional industrial operators with a dedicated broadband communications terminal engineered to replace legacy private mobile radio (PMR) networks. Supporting 3GPP Release 12 Mission-Critical Services (MCX) and enhanced Multimedia Broadcast Multicast Services (eMBMS) over commercial 4G LTE networks, the device delivers instant group voice dispatch, priority data transfer, and automated lone-worker safety alarms without the capital expense of constructing and maintaining private repeater towers. The hardware combines a 2.4-inch display, a full physical numeric keypad, a rotary talkgroup selector knob, an external antenna, and a tool-free 5,000 mAh semi-solid state battery rated for extreme operating temperatures up to 65°C. For Australian transport, logistics, and resource operations, the RG380 provides a unified communications tool that simplifies fleet management, improves shift coordination, and lowers overall total cost of ownership.
Get all the details on the RugGear RG380 with our full specifications and data sheet.
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Performance and Processing Power
Powered by an octa-core Qualcomm® Snapdragon® 6 Series processor operating at clock speeds up to 2.0 GHz, delivering responsive performance for simultaneous voice dispatch streaming, background telematics, and real-time location tracking. Corporate fleets can be provisioned with either 6GB RAM with 128GB onboard storage or 8GB RAM with 64GB onboard storage, providing sufficient onboard memory to support custom workflow applications and dedicated dispatch clients without system latency. Running natively on RG-OS 16, the platform integrates an extensive onboard sensor suite, including an accelerometer, gyroscope, barometer, magnetometer, ambient light sensor, and proximity sensor to support automated worker safety alerts and device motion telemetry.
Display and Input Design
Visual feedback is provided by a 2.4-inch IPS display (320 x 240 pixels) that delivers high-contrast legibility for reviewing channel assignments, system alerts, and incoming notifications under direct sunlight. Engineered specifically for one-handed operation while wearing heavy industrial work gloves, the physical control interface features a tactile rotary talkgroup channel selector, an oversized side PTT switch, physical volume buttons, a dedicated emergency SOS key, and a full physical numeric keypad. The reinforced chassis is built with raised protective bezels to safeguard the display against abrasive dust and direct surface impacts.
Connectivity and Expansion
Broadband cellular connectivity covers an extensive range of FDD-LTE, TDD-LTE, WCDMA, and GSM bands, engineered with Quality of Service Class Identifier (QCI: 65, 66, 69, 70) priority parameters to ensure mission-critical voice transmission across congested carrier networks. Dual-SIM support combines a physical Nano-SIM slot with an integrated eSIM for automated carrier switching. Wireless local networking is handled by dual-band Wi-Fi 5 (802.11 a/b/g/n/ac/e/k/r/v) with fast roaming protocols and mobile hotspot support for up to 8 client devices, complemented by Bluetooth 5.1 LE and multi-protocol NFC. Precision satellite tracking utilizes L1/L5 dual-frequency GNSS supporting GPS, A-GPS, Glonass, Galileo, Beidou, and SBAS. Physical connectivity includes a high-speed USB 3.0 Type-C port and a lateral 13-pin interface for secure screw-fastened peripheral attachments.
Battery Life and Charging
Operational runtime is sustained by a 5,000 mAh semi-solid state removable battery pack engineered to operate reliably in high-temperature Australian environments up to 65°C. The battery housing features a tool-free locking cover that enables quick one-handed battery exchanges during shift changeovers, eliminating downtime across busy transport and logistics depots. Charging is supported via the USB-C interface, single-bay desktop charging cradles, or 6-bay centralised multi-unit fleet chargers for depot staging.
Usability
Measuring 138 x 60 x 32 mm and weighing 350 g, the RugGear RG380 sits and handles like the two-way radios it replaces, with semi-enclosed protective design around the antenna and control surfaces. It is well suited to:
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Public Safety & Emergency Response – Coordinate multi-agency talkgroups over commercial or private LTE with priority bearer handling and a dedicated SOS key.
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Airport & Aviation Ground Operations – Manage ground support, apron movements, and turnaround crews with audio that carries over engine noise.
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Ports, Rail & Logistics – Direct vessel and yard movements across sites too large for conventional repeater coverage, using nationwide carrier networks instead.
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Industrial & Utilities Field Work – Combine talkgroup voice with job dispatch, location reporting, and photo capture on a single device rather than a radio plus a phone.
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Security & Event Management – Deploy temporary talkgroups across venues and crowd control operations with no fixed radio infrastructure required
Rugged Durability
The RugGear RG380 is constructed with a reinforced, semi-enclosed protective housing engineered to withstand mechanical shock, repetitive drops, and continuous machinery vibration on commercial transport and industrial sites. The resilient casing resists worksite debris and chemical exposure, while thermal engineering ensures reliable electronic performance in extreme working environments up to 65°C.
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Support & Availability
For all products supplied by Roaming Technologies our extended warranty support comes at no charge for the lifetime of the device. This means we'll be your single point of contact to assist in any warranty or repair issues, ensuring your device gets back into the field as quickly as possible.
Shipping costs and delivery lead times will vary depending on the product options and order quantities required. With the use of Australia-wide distribution centres, drop shipments direct from vendors and overnight shipping, we offer industry leading product availability.
If you have any questions about the RugGear RG380, feel free to call us at 1300 131 933 and speak with one of our specialists, or contact us online for assistance.