We've Become An Authorised Apple Reseller and Sole Australian Distributor of XCIEL Cases


Field workers discussing their next steps on a mine site while using intrinsically safe devices.

Roaming Technologies is proud to announce that it has become an authorised Apple reseller, as well as the sole Australian distributor and support centre for intrinsically safe XCIEL cases. These cases convert consumer devices, including Apple iPhones and iPads, into rugged and intrinsically safe devices that can be used in some of Australia’s most remote and hazardous environments.

These intrinsically safe cases are designed and manufactured by XCIEL, a company based out of Texas, USA, that is leading the world in rugged and intrinsically safe devices. XCIEL granted Roaming Technologies sole distributor rights in Australia in 2021.

As part of the deal, Roaming Technologies resells the XCIEL cases and is certified to fit devices into these cases. Roaming Technologies will also provide support and repairs, so cases never need to leave the country which reduces downtime. To become certified as an installer of XCIEL cases, Roaming Technologies underwent ISO 9001: 2015 Quality Management Systems accreditation along with IECEx Ex Facility certification.

Converting Consumer Devices into Rugged Intrinsically Safe Devices

The XCIEL intrinsically safe cases mean Apple iPads and iPhones are now able to be used in hazardous Zone1 or Zone 2 locations depending on the device.

“The case doesn’t impair the Apple device in any way, as the Assistive Touch feature is enabled to replicate the covered home button,  The wrist strap enables one handed use or alternatively a chest harness can be fitted when working at heights.” Mike Wingham, Roaming Technologies CEO said.

XCIEL cases convert a range of tablets and smartphones products into rugged devices that are protected from water, dust (IP54), drops, vibrations, falls and hazardous environments. 

A Proud Supplier of Rugged Devices to Shell Australia

Shell Australia has been using XCIEL cases since 2019 in their Qld and WA operations that were originally supplied directly from XCIEL in Houston.  In order to reduce case install turnaround times they reached out to Roaming Technologies to provide in-country support and ongoing supply.

QLD and WA Shell operations have subsequently purchased an additional 130 iPad Mini 5 Ex Zone 1 cases, which are now supported by Roaming Technologies to support their field workers bringing the total number of supported devices to 240.

Other organisations in the oil and gas industry have expressed interest in the intrinsically safe devices and Roaming Technologies expects to supply a number of large Australian organisations with devices in 2022.

Category: News